Question 1

Can I buy MIDI3D now and add finger sensors later?

Accepted Answer

Yes, but you cannot upgrade a wired MIDI3D to wireless MIDIGLOVE.

Question 2

Can I upgrade a wired system to a wireless system?

Accepted Answer

No. The wired and wireless upgrade units are incompatible with each other.

Question 3

Can I use multiple gloves simultaneously?

Accepted Answer

Yes!

Question 4

Can I use the wireless system while it’s charging?

Accepted Answer

Yes – just leave the 2 meter (6 feet, 6 inches) charging cable connected.

Question 5

How can I learn to use the software?

Accepted Answer

[MIDI3D SOFTWARE NAME GOES HERE] comes with extensive documentation to lead you through software setup and operation. We’ve also made several instruction videos including quickstart tutorials to get you up and running.

Question 6

I want the cabled version – can I extend the USB cable?

Accepted Answer

Yes – you can add up to 7 meters (23 feet) to both the MIDI3D and MIDIGLOVE USB systems.

Question 7

Is MIDI3D compatible with my software or hardware?

Accepted Answer

MIDI3D is compatible with any MIDI-enabled software or hardware. It is also capable of outputting OSC in cases where higher resolution control is required.

Question 8

What if I need technical support?

Accepted Answer

Just email us at info@midi3d.com (info@midi3d.com)and we’ll get back to you as soon as possible.

Question 9

Which is best for me – the cabled or wireless version?

Accepted Answer

Cabled is easy – just insert the USB cable into your laptop. It’s always on and doesn’t need a router to work.
 Wireless integration is for you if you need a system with a wider range.

FAQ

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